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Running an RIA · Video

The Art of Building Trust, Quickly with Lindsay Shookus

The episode is a short, practical discussion of how trust is established under time pressure, framed around a producer's client-like work with hosts. Advisors who deal with new client relationships may find the points on extending trust first and asking better questions relevant to their own conversations.

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Summary

By the running an ria desk

Ann Hutchinson, host of AssetMark's AM Radio podcast, talks with Lindsay Shookus, an Emmy Award-winning talent producer who spent more than 20 seasons at Saturday Night Live, about building trust quickly. Shookus describes how she made SNL hosts feel at ease in six days, argues that the fastest way to earn trust is to extend it first, and discusses how better questions lead to real connection. The conversation also covers curiosity, vulnerability and staying human in the age of AI.

  1. Shookus worked as a talent producer at Saturday Night Live for more than 20 seasons.
  2. She explains how she put SNL hosts at ease in just six days.
  3. In her view, the quickest way to earn trust is to give it first.
  4. The discussion covers curiosity, vulnerability, better questions and staying human in the age of AI.

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Videos and podcasts are embedded from their publishers. Selections and summaries are editorial and are not investment advice.

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